frequently asked questions
Honest answers, before you pay us anything.
Everything owners ask us before starting — pricing, process, timelines, and what actually changes.
Getting started
What exactly does EXVOQ do?
We make your business the source that AI assistants — ChatGPT, Perplexity, Gemini, Copilot, Google AI Overviews — actually cite when customers ask about your market. That means content, site structure, schema, and monthly operation, not a one-time audit.
How is this different from SEO?
Classic SEO optimises for a page of ten blue links. AEO/GEO (Answer & Generative Engine Optimisation) optimises for a single written answer with no click. Different content shape, different technical signals, different measurement — same underlying goal of being found.
How do I get started?
Book a free AI visibility audit. We check what every major assistant currently says about your business and your competitors, then show you exactly where the gaps are before you pay anything.
Will this work for my business?
We’ve built this for MSMEs across manufacturing, healthcare, services, retail, education and real estate. The audit is tailored to your niche and competitors, so you see real, specific answers before committing.
Pricing & commitment
It sounds expensive.
What is one lost customer worth? This pays for itself at a couple of new clients a month — and our risk reversal means you judge us on performance, not promises. Start on Starter for a lower-risk entry.
Is there a contract lock-in?
No. Month-to-month. No lock-in. If the monthly report doesn’t show progress, you can stop — we’d rather earn the renewal every month than trap you in a term.
What’s included in the price?
Audit, content engine, technical AEO/GEO work, schema, monitoring, and one monthly report covering citations, leads and revenue. See the Pricing page for tier-by-tier detail.
How we work
I don’t have time for this.
That’s exactly why it works. Done-for-you means we take it off your plate. You stay in your zone of genius; we run the growth engine and send you the numbers.
Do I actually have to do anything?
Almost nothing. A short kickoff call, access to your accounts, and quick monthly approvals. AI is the engine — we’re the drivers. You watch the results come in.
I tried marketing before and it didn’t work.
Most agencies sell you hours and hand you a dashboard. We build an AI system that actually runs — and we prove the numbers to you every single month.
How is progress reported?
One report a month: where you were cited, what it drove, and what we’re fixing next. No vanity metrics, no jargon you have to translate yourself.
Technical & results
Which AI platforms do you optimise for?
ChatGPT, Perplexity, Gemini, Claude, Copilot and Google AI Overviews. Each has slightly different citation behaviour, so we track and tune for all of them, not just one.
How long until I see results?
Technical fixes and content foundations go live in the first few weeks. Citation growth is typically visible within 60–90 days as AI systems re-crawl and re-index your content — we show you leading indicators monthly, not just a final number.
Do you work with my existing website, or rebuild it?
Usually we work with what you have — restructuring content, adding schema, fixing crawler access. A rebuild is only recommended when the existing site is fundamentally blocking AI or human trust.
free · 48-hour turnaround
Find out what AI says when customers ask about your market.
Your AI Visibility Audit shows which assistants know your business, what they say, and exactly what to fix. No credit card, no pitch.
Get your free AI visibility audit